Welcome to Furry Network's Support & Feedback Forum!


You can vote for improvements you'd like to see, suggest your own, and report bugs here. With your help, we'll make Furry Network even better!

0
Not a bug

I submitted art but it's not showing up

omegawolf57 9 years ago updated by Digby (Community Manager) 8 years ago 3

Earlier today, I was able to submit art just fine, but now my recent drawings are showing up as broken images. Am I doing something wrong?

Answer

It's a little odd that this wouldn't work right away, but I'm glad it looks to be working now. From what I've seen when submitting, art is now appearing right away.

0
Fixed

Full images not loading even though thumbnail works fine

Scale 9 years ago updated by Digby (Community Manager) 8 years ago 1

I have just uploaded three artworks and one photo. The thumbnails and entry editing page work fine and I can see the image full size from the editing page. Once I make the image public and save changes, the thumbnails show correctly in my gallery, but the image won't load on its own page, displaying a "missing image" icon with the alt-text instead. Pointing the browser directly to the image URL displays an XML error message similar to the following:


<Error>

<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>33A4E4B7AD1D3E12</RequestId>
<HostId>
Q9+MiuBP578ocEV2dd9a2VsFoboHzucHD4J6vqUY7xQzZd166umzLlqF05G5sDoNkl9Xz0yB5dA=
</HostId>
</Error>

These are the images which won't work:

https://beta.furrynetwork.com/artwork/555779/s_sunbreak/

https://beta.furrynetwork.com/artwork/555016/wrrrona-profile/

https://beta.furrynetwork.com/artwork/553454/breeder-hips/

https://beta.furrynetwork.com/photo/21226/restaurant-lounge-exhibit/

As far as I can tell my other submissions (which were imported from FA) work fine.

Answer

At this point, the images appear to be working fine. If you are still unable to see them and you are using Adblock, I'd recommend disabling that to see if it works. Clearing your cache may also help.


If you continue to experience problems, feel free to submit another ticket.

0
Not a bug

import images not showing up after being uploaded

drawwithlaura 9 years ago updated by Digby (Community Manager) 8 years ago 3

The imported images uploaded fine for me-but when I click on the submission to view it full size, read the description, etc; the image is a little red "x" with my description. I'm not the only user this has happened to.

Wondering if there's a way for me to fix it? I can't seem to go in and re-upload the file, I can only change the description, tags, etc.

Answer

It looks like this issue resolved itself; it just took a bit longer than expected for the images to show up. I've run imports since then, and the images appear immediately rather than having the little red "x." I'd be curious if this happens again in the future; we'll keep our eyes open for issues.

0
Under review

Bug: Notification Carryout Failure

Lucian 9 years ago updated by Digby (Community Manager) 8 years ago 3

When clicking a notification meant to take me to another story whilst in the view pane for a different story, the page simply refreshes on the story I am in rather than taking me to the correct one. Using an updated Chrome browser on an Android cellphone. Bug repeating over the course of several attempts and two days.

0
Fixed

All my favorites are gone!

Neotheta 9 years ago updated by Ryu (Support Admin) 8 years ago 2

I had a huge amount of pieces favorited on two different accounts, now clicking favorites the other account shows that no submissions were favorited and my main shows only three most recent ones.


I'm pretty sure they were still present two days ago.

0
Answered

character name fix

Aquadragon Larsen 9 years ago updated by Digby (Community Manager) 8 years ago 1

I know you can change the display name but the name with the @ at the beginning iam sure I wrote @aquadragonlarsen and it's cut the end off it so it now says @aquadragonlarse , Is there any way to fix this?

Answer

The user's name was changed to "Aqualarsen" so that it will fit the length requirements.

0
Completed

Automated Error Reporting

HelzimGiger 9 years ago updated by Digby (Community Manager) 8 years ago 1

When I was trying submit a new piece of art, I was getting an issue where I would click "Save" but nothing would happen. Through process of elimination, I found out that Furry Network appears to have a 50 character limit for titles, as once I brought it below that length it saved without issue. Is there a way to make it so that rather than getting a null response, some text is printed notifying the user of why their content gets rejected?

Answer

There is now a popup at the top of the window that tells the reason why something cannot be saved.

0
Completed

ultra wide or 4k

patricia2626 9 years ago updated by Digby (Community Manager) 8 years ago 1

can we have ultra wide and 4k picture size as inkbunny did this on there site

0
Declined

Add a drop down filter for finding submissions.

shimmerthewolf 9 years ago updated by Digby (Community Manager) 8 years ago 1

And average user may see searching by tags as "too difficult" or "too much work". A lot just want a simple 'point and click' to get to the latest submissions of that said category.

Answer

Design would either need to go with tags or with a drop-down filter. Tags allow more individuality with searches and allow users to have their own categories. A mix of drop-down filters and tags could get messy. We will be staying with tags.

0
Fixed

Some Weird Error

Mike @ furdu 9 years ago updated by Digby (Community Manager) 8 years ago 1

I went to add content then i went to my folder where i had the files and the screen loaded into the add content overlay but when i went to add files it refreshed to "some weird error"

Image 79

Answer

We've had some pretty significant changes, and this no longer appears to be an issue. If you do experience errors, though, feel free to submit another ticket.