0
Fixed

Full images not loading even though thumbnail works fine

Scale 4 years ago updated by Digby (Community Manager) 3 years ago 1

I have just uploaded three artworks and one photo. The thumbnails and entry editing page work fine and I can see the image full size from the editing page. Once I make the image public and save changes, the thumbnails show correctly in my gallery, but the image won't load on its own page, displaying a "missing image" icon with the alt-text instead. Pointing the browser directly to the image URL displays an XML error message similar to the following:


<Error>

<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>33A4E4B7AD1D3E12</RequestId>
<HostId>
Q9+MiuBP578ocEV2dd9a2VsFoboHzucHD4J6vqUY7xQzZd166umzLlqF05G5sDoNkl9Xz0yB5dA=
</HostId>
</Error>

These are the images which won't work:

https://beta.furrynetwork.com/artwork/555779/s_sunbreak/

https://beta.furrynetwork.com/artwork/555016/wrrrona-profile/

https://beta.furrynetwork.com/artwork/553454/breeder-hips/

https://beta.furrynetwork.com/photo/21226/restaurant-lounge-exhibit/

As far as I can tell my other submissions (which were imported from FA) work fine.

Answer

Answer
Fixed

At this point, the images appear to be working fine. If you are still unable to see them and you are using Adblock, I'd recommend disabling that to see if it works. Clearing your cache may also help.


If you continue to experience problems, feel free to submit another ticket.

Answer
Fixed

At this point, the images appear to be working fine. If you are still unable to see them and you are using Adblock, I'd recommend disabling that to see if it works. Clearing your cache may also help.


If you continue to experience problems, feel free to submit another ticket.