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Text-only submission management mode
When accounts have large numbers of imported art pieces, the "endless scrolling" thumbnail mode makes it impractical to scroll all the way back to the start of the queue so it can be made public in order. If at all possible, I think a great way to make this better would be allowing a toggle that will only display the titles of submissions for rapid selection.
As an example, I have completed an import of my entire gallery from another site. In order to make my art public in order I have to scroll through over 3,400 thumbnails. I will also not be able to keep my place when I do so, meaning that every time I start a browsing session I will have to repeat the long scrolling process.
As it turns out I might not have the system memory to actually scroll back and load the art in order.
The site has undergone some redesign, and scrolling should be easier. Text-only for a mostly visual gallery, however, would likely have very little use. For now, we aren't going to plan to implement a text-only management mode, but we could revisit this if the community wished.
how do I provide information about myself on my profile?
Hello. I am new here...when I go to my "view my profile" there's the huge empty space on the left that says "no information provided", but then when I go to edit my profile..how do I enter information in that space?
1. Click Edit Profile
2. Scroll down to "Custom Fields"
3. Click +Add New
4. Fill out Title (Field Lable) and Info (Feild Value) Of whatever information you would want to provide for your profile information.
You can create multiple different fields of information to keep things organized or looking spiffy as well, and also rearange, edit, and delete ones you've already created.
Phone screen issue
having issues with adding content from standard phone.
The user header bar, and the lower content bars reduce the whole text area to about 4 or 6 pixels.
The site has been redesigned to take the width of phones into account. The text is now readable, and it's generally much easier to use. If there are any additional issues, though, feel free to comment and leave screen shots, and we will take a closer look.
Promote button mouseover does not disappear.
The tooltip that appears when you hover over the Promote button on an art page does not disappear when you stop hovering.
The site has undergone some large changes, and this issue now appears to be resolved. If you have any additional issues, feel free to submit a new ticket, and we will review it.
What should I do if the importer is stuck on the same piece of art for over an hour?
My art is being imported from FA, and at first it was doing fine, but it's been stuck on the same number for the last hour, is this normal? (it's been running for about 2 or 3 hours now)
For some reason I'm unable to login to import
I'm not able to import my stuff from FA, is there any issues going on right now?
The importer has gone on and off due to changes in FA's coding. This has been corrected, and it is now working. If you have any other issues importing, please let us know.
Unable to add multimedia submission to collection
I can't seem to add multimedia submissions to existing collections. I type out the name, press enter, and the site just doesn't accept it. Encountered using Firefox.
After reviewing this, it looks like you were able to upload a multimedia submission after this ticket was submitted. I know the site has gone through several updates, as well; if you have any problems in the future, feel free to submit another ticket.
Duplicate Follows
Hey, guys! I'm experiencing an intermittent issue with duplicate follows:

Occasionally an individual will show up in my notifications as having had followed me twice in the same instant. The watch numbers displayed on my profile also increase by two with these notifications. It's happened a few other times in addition to what has been observed above, but I neglected to document those instances before the notifications became unavailable.
Has anyone else noticed this issue?
— Avisk
Some Uploaded pictures can't be saved and / or deleted.
Hello everyone ! I am using the site since a few days, and today I have been trying to upload a few things. The problem is that sometimes, when I click on the "Public" button to share the uploaded file, nothing happens and I have to reload the page, otherwise I can't do anything.
After that, the picture will be in my "Public" pictures but it won't be shown in it and it will also be impossible for me to delete it. Is there is a way to fix that ?
Thank you !
Impossible to remove artwork
Seems like I cannot remove the first submission I have uploaded to FN. The picture is stuck there and I cannot remove it. What I do is I click the picture to edit it, then I click the Trash Can icon, confirm, aaaaand.... nothing happens. The submission is still there.
When I click on the submission link I receive error "500: An unexpected error occurred:
There have been some errors with deleting submissions. This has been fixed, and you should be able to delete. If you do have any issues, feel free to submit a new ticket, and we'll get to it right away; we've got more staff to handle these issues now.
Customer support service by UserEcho