Welcome to Furry Network's Support & Feedback Forum!


You can vote for improvements you'd like to see, suggest your own, and report bugs here. With your help, we'll make Furry Network even better!

0
Answered

account login Help

rikkupanthera 8 years ago updated by Rykomi (Support Admin) 8 years ago 1

I lost access to my account because I cannot remember the email i used for it, but I know the username/account name please help

0
Completed

Import artwork from fur affinity to furry network

chavero1578 9 years ago updated by Digby (Community Manager) 9 years ago 1

can you import old image from fur affinity to furry network

Answer

Chavero, thank you for asking! Yes, you can import data from Furaffinity. Go to the homepage for Furry Network, then click "Import Data" on the left hand menu.



In that menu, you'll be able to enter in your FA username and password, then import. As a note, be sure you have your FA theme set to classic; otherwise, our importer struggles to work correctly.


I hope that helps! Let me know if you need anything else.

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Planned

Batch pagination is not continuous on gallery

anonymous 9 years ago updated 9 years ago 4

It looks like the pagination for the gallery page is loading about 50 items on each successive load during scrolling. Normally, this loads in smoothly with items filling in as they come available. However, if you scroll too fast (I wasn't really scrolling that fast at all), it'll instead show a block of black boxes that abruptly start where the last page batch ended (screenshot attached).Image 332


These then all appear at once when they finish loading. Occasionally, this comes with an additional bug of just resetting you and starting you back at the top, which can be a real pain if you were really far down the list.


Ironically, after you've been scrolling down for a while, if you scroll up too fast, you'll end up with the same scenario, except this time it'll be for items you've already moved past in the previous page batch.


This was tested on Vivaldi, Safari, and Chrome.


The Gallery is a really strong feature, especially now that the popular buttons have been fixed. It's the minor fixes that'll make it just that much better!

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Fixed

The import tool doesn't seem to work for me

Dearg 9 years ago updated by Digby (Community Manager) 8 years ago 5

the tool just hangs at 0%, nothing being imported.

Answer

Glad to hear! Let us know if you need anything else.

Answer

We've talked to the devs about this bug; it doesn't happen every time, but it happens on occasion. We'll work on getting a fix. For now, if you do encounter this issue, the best way to make the site work normally is refreshing the page. This will usually make the page work fine again.

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Under review

Music Submissions Seem Broken

Argento Dragone 9 years ago updated by Digby (Community Manager) 9 years ago 1

Looking at this submission:

https://beta.furrynetwork.com/multimedia/3254/the-dragon-beckons/


The audio playbar displays briefly then disappears. No replacement controls show up and I am unable to listen to the submission (thankfully there's a Bandcamp link where I can).

0
Fixed

​I changed the name of my Character and now its not showing up in my chara list!

Katie Lavigne 9 years ago updated 9 years ago 5

Hey...

I created this guy here https://beta.furrynetwork.com/ishel/ and changed his name to capitalize the 'i' in his name and now he is no longer a part of my Character list.... he has become like his own standalone profile page.... can anyone help me or tell me how i can get him back to being on my list where he belongs?

you can reach me here or over at my profile https://beta.furrynetwork.com/xx-ghost-xx/

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Fixed

The mystery of the bulk upload

Draekos 9 years ago updated by Digby (Community Manager) 8 years ago 2 1 duplicate

I present to you, for your consideration, this. The view of my managed uploads. These are the most recent of the ~400 peices I uploaded back on the 27th. This entire list is as far as I can tell perfectly correct chronological order.

Image 327


And then we get to what my gallery looks like.

Image 328

which is in fact, a garbled mess of art from 2012 being rather close to the top, among other things. I'd personaly chalk this up to just how the servers handled the information when bulk uploading 400 files, but the truely strange thing is that the gallery randomizes. Every few hours there's a completely new order to these images.

Answer

Thank you for bringing this matter to our attention. We have plans to get this fixed with the next site patch, so hang tight and this should be taken care of soon!

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Answered

Multiple imports from FA

Valthero Techronas 9 years ago updated by Digby (Community Manager) 8 years ago 2

If I've already imported my art from FA before, what happens if I import again? Will the already imported art get reposted? I just have a decent number of new pieces to upload here but if I could import just the new stuff that would be super convenient

0
Answered

FA Import tool displays wrong username

Jake_Northcote 9 years ago updated by Digby (Community Manager) 8 years ago 5

How can I change the displayed username to the right one?