I changed the name of my Character and now its not showing up in my chara list!
Katie Lavigne 6 years ago • updated 6 years ago • 5
I created this guy here https://beta.furrynetwork.com/ishel/ and changed his name to capitalize the 'i' in his name and now he is no longer a part of my Character list.... he has become like his own standalone profile page.... can anyone help me or tell me how i can get him back to being on my list where he belongs?
you can reach me here or over at my profile https://beta.furrynetwork.com/xx-ghost-xx/
Customer support service by UserEcho
I'll check with developers to see why this is happening and let you know as soon as possible.
Additionally, I'll move this report into bugs, as it appears to be one. :)
I got some news, Katie.
First of all, I'd like to ask you to try to log out of your account and back in.
If that doesn't help, could you try clearing out your browser's cache, or access the profile's character list from incognito window tab? ( ctrl+shift+n for Chrome)
If neither of that helps, I'd like you to take a screenshot of your character list page for us to review. If you do not wish to share that publicly, please feel free to create a private ticket for this issue, send it over through FN to me, or any similar alternative you'd see fit.
Thank you so much for your reply and help.
Logging off and logging back in after clearing my browsers cache seemed to help out, he is back onmy list now.
Really thank you so much!
Not a problem!
For the time being, I'll mark this issue as resolved, as it doesn't appear to happen often or was a result of corrupt data during transfer ( We could not even reproduce it. ).
If more users are going to report this problem, we'll make sure to take a closer look about it.
Alright, thank you again!