I reported it to them via twitter a few months ago and gave them access to both my accounts to work on the issue. I just know it's a work in progress.

Same here, even tried different computers it infinitely stuck.

Yeah, I got them to send info to the support team over a month ago on twitter, and info to test the accounts on both sites. they messed with my settings on both sites, never got back to me. They never respond on their support form. There is no where to open a ticket on their ticket system. its like wtf? do they just not care, or are they lazy?

Is no one answering any of thses? still having same issue.