+20
Completed

Etiquette guide before selling/buying commissions

Neotheta 4 years ago updated by Digby (Community Manager) 2 years ago 5

What?

A simple page to read and accept before a user can sell or buy commissions. Explaning how the feature works, what are the buyers & artists rights and general etiquette - to ensure commissioning goes smoothly and nicely for both parts. Potentially reduce failed cases that requires solving for mods.


Why?

Having sold and bought a lot of commissions over the years I've often encountered people who either have the wrong idea or are unsure about their rights as a customer or the artist in the first place. Such as too scared to ask for edits since the first time they got yelled at, or sometimes too self-centered to take notice of the rights of the other. Or those customers who suddenly start explaining their kinks or moaning about their personal problems when you ask for more specific details about the commission you need to draw :s


Few things the page should cover at least:

  • How the feature on site works (terminology and flow)
  • Artists & customers rights
  • Acceptable turn around times and how to handle them if delays happen
  • Highlight the importance of ToS
  • Etiquette how to treat eachother
  • Etiquette how to ask for edits and how to deal with them (when is the okay time to ask extra for edits, for example)
  • Mention about consistensy in art quality and the importance of examples (customers check if artist has ever drawn anything similar to their request, artists make sure they can produce equal quality as the examples being displayed, such as: same efford =/= same quality)

Answer

+2
Answer
Planned

This is a planned feature before launch. We even put in placeholder links and everything:



We would love to hear suggestions for article ideas - and to put together a list of people who are interested in writing good, solid articles on the basis of their knowledge and experience.

+2
Answer
Planned

This is a planned feature before launch. We even put in placeholder links and everything:



We would love to hear suggestions for article ideas - and to put together a list of people who are interested in writing good, solid articles on the basis of their knowledge and experience.

Coolies! I can totally give some suggestions of what to include, but unfortunately I'm not a natural writer.

This is a very nice idea!

Another suggestion: The guide should be rather detailed, clear, explanatory and not contain too many difficult terms, or should at least explain them with simple words. First there are a lot of international users who don't always understand English all that well (especially combined with business terms and a situation that involves money) that would appreciate a guide that is easily understandable. Second a detailed explanation might ease some fears for users that are new to the site, commissions or still inexperienced in that matter.

Having translations for some common other languages might work too, with them explaining the english terms of course.


I'm sure there's people who could help translate in the community c:

Completed

I've worked on writing documentation for Furry Network about etiquette for the site. All of the documentation can be found here: https://about.furrynetwork.com/commissions/


The biggest question remaining is if this will be useful to buyers and sellers. We'll be able to see as commissions progress, and as we run into problems, we'll adjust documentation accordingly. I'm going to move this to complete; I don't believe this will ever be fully complete, but this should be a good start to creating a welcome commission system.