0
Not a bug
Support Username Link goes to Current Page
This is weird, so I was making a comment and wanted to link to a different, existing, support ticket. I knew I'd commented on it, so I ctrl-clicked my own user name so I could go locate it.
The new tab that opened up was the same ticket I was already viewing, not my support profile!
Customer support service by UserEcho
I'm afraid that userecho is 3rd party software and we have no control over its development.
You may report that to their team, though! http://feedback.userecho.com/