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Answered
why are support accounts and main page accounts different?
title says all, why make people register twice? or is this a beta thing?
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Support is run by a third party service. There might be a way to integrate it with FN's accounts system, but they probably decided to focus on getting features finished.
Answered
Riley provided a clear answer; they are different services and need different accounts for now.
Customer support service by UserEcho
Support is run by a third party service. There might be a way to integrate it with FN's accounts system, but they probably decided to focus on getting features finished.