Could you give some explanation for what the heck that box is even supposed to mean?
There should be a Captcha on the page. If for some reason you don't see that appearing, go ahead and clear out the cache for your web browser; this may help this work.
Please let us know if there are any additional problems.
Someone told me there should be a captcha, refresh until you get it and, if there is not, then try later... maybe is off line
Customer support service by UserEcho