0
Fixed

Import tool immediately fails with no error message.

ARC FXX 4 years ago updated by Digby (Community Manager) 3 years ago 1

Here's a gif of the problem.


I enter my info, fill in the captcha, click 'Login and Import', the box vanishes for a second... And then pops right back up, with the same captcha, and no error message explaining why it didn't work.


It's been doing this every single time I've tried, since the captcha was implemented.

Answer

Answer
Fixed

The importer has gone on and off due to changes in FA's coding. This has been corrected, and it is now working. If you have any other issues importing, please let us know.

Answer
Fixed

The importer has gone on and off due to changes in FA's coding. This has been corrected, and it is now working. If you have any other issues importing, please let us know.