+5
Answered

Unable to change the username on Importer, unable to import

Insomniacovrlrd (tom smith) 3 years ago updated by Digby (Community Manager) 3 years ago 6

Hey! Trying to import my work from my FA account. The username field is locked, and contains the email address associated with my FA account, and i'm unable to clear it out. Trying to import gives me 'successfully imported 0 of 0', and dumps me back out.


What can do to clear this field?

Answer

Answer

They've taken care of it for me. After a few hours they must have made their way to my name on the 'its messed up, please help!' list and reset mine. Now it's connecting, which is apparently standard behavior.


If you're having this problem, please hit them up on twitter with a private message (DM) and they'll resolve it for you.


Cool guys!

I have the same problem.

+1

I just tweeted at them about it, maybe we'll get a response?

I'm having the same issue. I hope the resolve this soon.

I spoke with whoever mans the site's twitter account about 2 hours ago. They said to send them a direct message on twitter with my FN and FA usernames, and they'd sort it out. I've yet to hear anything back though. There's also a few people in that retweet thread that are saying similar things. I'm sure they'll get to it, but i would like some sort of 'we're getting to it, we'll let you know when you're good to go'

Answer

They've taken care of it for me. After a few hours they must have made their way to my name on the 'its messed up, please help!' list and reset mine. Now it's connecting, which is apparently standard behavior.


If you're having this problem, please hit them up on twitter with a private message (DM) and they'll resolve it for you.


Cool guys!