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Confirmed

Import Data not responding with new FA 12/31/19 update

Magnus Strange 6 months ago updated 5 months ago 7

Hey there! I tried importing my data before and after the new FA site update. Not sure what could be causing the issue. 

Answer

Answer
Confirmed

Hey there,

You need to have FA set to use the Classic layout in your account settings for the importer to work.

Answer
Confirmed

Hey there,

You need to have FA set to use the Classic layout in your account settings for the importer to work.

classic layout is in use and no luck.

I cleared out the importer queue. Can you give it another try?

I gave it another go, but I don't see anything different. This is what I see after click login and import. 

So nothing at all happens when you click Login and Import?

Hello Dari, I'm still having this issue. Do you have any advice?