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Not a bug

Support & Feedback Forum Scroll bug on IOS 7.1.2

Candyscream 4 years ago updated by Rykomi (Support Admin) 3 years ago 1

(Using an Iphone 4, IOS 7.1.2)

Scrolling the support forum doesn't work at all. Even if more than one topic loads and you see half of a topic below the first one, if you try scrolling you move the whole pageup and reveal a grey void below. Sadly I can't do screenshots since my homebutton is kind of broken (only reacts every other time)

Not a bug

Hello there.


I'm afraid that userecho support system is 3rd party software (we do not develop it, or control its development) and while it appears to support mobile devices, it seems that IOS 7.1.2 is just too old to work. The best we can offer for this one is to try and visit http://feedback.userecho.com/ and try to resolve the issue or see if anything can be done about it.


Sorry about that!

Please let us know if there's anything else we can assist you with.