It seems every couple of weeks or so I have to re-login to the site. Having multiple systems logged on means having to re-authenticate them all, which is a pain with a 28 character password which I have to get from a password safe. A cookie that expires is a wise idea for a potentially insecure station, but for secure machines, they're just annoying. I would suggest offering a choice to the user of what sort of permanence they want on the session, and if the software doesn't support multiple cookie types, then just eliminate the timeout.
Customer support service by UserEcho