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Under review

Duplicate Follows

Avisk 8 years ago updated 8 years ago 7

Hey, guys! I'm experiencing an intermittent issue with duplicate follows:


Image 160


Occasionally an individual will show up in my notifications as having had followed me twice in the same instant. The watch numbers displayed on my profile also increase by two with these notifications. It's happened a few other times in addition to what has been observed above, but I neglected to document those instances before the notifications became unavailable.

Has anyone else noticed this issue?

Avisk

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Fixed

Some Uploaded pictures can't be saved and / or deleted.

Shadow Wolf 8 years ago updated by Rykomi (Support Admin) 7 years ago 5

Hello everyone ! I am using the site since a few days, and today I have been trying to upload a few things. The problem is that sometimes, when I click on the "Public" button to share the uploaded file, nothing happens and I have to reload the page, otherwise I can't do anything.


After that, the picture will be in my "Public" pictures but it won't be shown in it and it will also be impossible for me to delete it. Is there is a way to fix that ?


Thank you !

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Fixed

Impossible to remove artwork

Kryzer 8 years ago updated by Digby (Community Manager) 7 years ago 1

Seems like I cannot remove the first submission I have uploaded to FN. The picture is stuck there and I cannot remove it. What I do is I click the picture to edit it, then I click the Trash Can icon, confirm, aaaaand.... nothing happens. The submission is still there.


When I click on the submission link I receive error "500: An unexpected error occurred:

Answer

There have been some errors with deleting submissions. This has been fixed, and you should be able to delete. If you do have any issues, feel free to submit a new ticket, and we'll get to it right away; we've got more staff to handle these issues now.

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Fixed

Not all submissions shown

Argento Dragone 8 years ago updated by Digby (Community Manager) 7 years ago 7

I loaded up Doryx's gallery, which the link showed contained 20 items. The gallery fully loaded with...16. I do not have the highest content filter (explicit) enabled and have no blocked tags, artists, characters or other setting that should interfere with the display of gallery items.


Similarly, Athalean's gallery shows 13 items of a reported 17 and William Magpie's shows only 9 of 13.

Answer

This was likely due to the way that the site indexes submissions. We've gone through some reindexing recently, and the correct number of submissions now show up for people's galleries. If there are any additional issues, feel free to submit another ticket.

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Fixed

Profile picture difficulty

Naka 8 years ago updated by Digby (Community Manager) 7 years ago 2

I have just recently joined and while trying to set up my profile picture everytime it shows up it has a grey line , kinda like a border on the right and bottom side. I have tried cropping , but it is still there. What is the issue ?

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Fixed

Messaging System Not Functioning on Mobile Site?

Lucian 8 years ago updated by Digby (Community Manager) 7 years ago 1

When I click on the 'Message' option on someone's page, it takes me to my messages but just the general inbox, not a message to the person. In addition, when I tried hitting '+ New Message' and adding the person's name manually, I then found that the main text box refused to register. My keyboard didn't come up and no cursor appeared in the box. It seems inert.


Using an updated Chrome browser on an Android 'phone, issue has persisted over three days.

Answer

The site has had some significant changes. At this point, messaging is working on mobile; it's easiest, however, to go to a person's profile and click "Message." If you have any other issues, feel free to submit a new ticket, and we will review it immediately.

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Declined

Ability to hide watches from feed

Vurren 8 years ago updated by Digby (Community Manager) 7 years ago 1

Because I love art, I have the need to follow everyone that makes cute art. However, this makes my profile's feed very crowded and you are unable to see my personal posts. Maybe there could be an option to hide watches from your feed, or put them in a separate category. Just a thought ^^;

Answer

Thank you for sending this to us! I've been thinking about this, and it seems like it goes against the purpose of following a user. Following is used to allow you to see users' activity in your feed. One way to work around this is to have a separate character following these artists that you don't necessarily want filling your feed; that way, you can take a look every now and then to see their art.


Other social media sites like Twitter do use this, though; they have a way to mute people without unfollowing them. I think this is used to show your support without being bombarded by their posts.


Right now, we don't have too much demand for this option, and we aren't going to plan on it. However, as the site grows, this may become a more requested feature; we'd be happy to take another look if that happens.

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Completed

Rollover text for buttons

Xodiac the Dragote 8 years ago updated by Digby (Community Manager) 7 years ago 1

It'd be a lot easier to know what buttons did if they changed when you rolled over them with the mouse, or if a text bar popped up saying the name of the button. I mean, there's a row of icons including an art pallette, a camera, and so forth; I had to guess what some of them did. And when clicking on a picture for the large view, I see a star, a heart, a box, and an X. What's the difference between a star and a heart? What does the box do? And the X? Yes, I can probably guess, but I shouldn't have to (and in the case of star vs. heart, I honestly have no idea what the difference is).

Answer

The site has gone through some significant changes, and words have been added next to icons to make these clear; in addition, the menu on the left site of the screen has additional descriptions for each tab. At this point, the layout is close to complete. We may make some changes for the wording, however.

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Completed

Import who I'm watchin on FA

James 8 years ago updated by Digby (Community Manager) 7 years ago 2

It'd be nice to have a way to add all the content creators that I'm watching on FA on a click of a buttonbutton

Answer

The importer has gone on and off due to changes in FA's coding. This has been corrected, and it is now working. The importer will also import who you're watching from FA.


If you have any other issues importing, please let us know.

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Fixed

Strange behavior when switching between characters

Fory Otter 8 years ago updated by Digby (Community Manager) 7 years ago 2

When I tried creating a character 'B' while logged into my default character 'A' in firefox 46.0.1 with multiple tabs open to FN, then switch to it, I found that the tab in which I created the new character shows me browsing as character 'B'. However, the other tabs still show me browsing as my default character 'A', and I am unable to find the new character 'B' in my character list. Posting a comment from a tab showing character 'A' at the top right results in the new character 'B's name being attached to it.